Announcements and Latest Information | SAPPORO HOTEL by GRANBELL [Official]

notice 2026.04.09

Announcement of GRANBELL HOTELS & RESORTS' 20th Anniversary

GRANBELL HOTELS & RESORTS will celebrate its 20th anniversary in June 2026.

The warm support and trust you have shown us so far are our greatest asset.
Drawing on our 20 years of experience, we promise to continue being a place you'll always want to return to.

To commemorate this milestone, we will be launching a series of special projects to express our gratitude to everyone.
For more details, please visit the special page.

▼20th Anniversary Special Page
https://granbellhotel.com/20th_anniversary/

notice 2026.03.23

Notice of Introduction of Lodging Tax and Collection of Bath Tax

Starting April 1, 2026, a lodging tax will be introduced in Hokkaido and Sapporo City for stays from that date onward.
In addition, starting with stays on Wednesday, April 1, 2026, the hot spring tax will be treated as an external tax and will be paid separately from the accommodation fee.

■ Accommodation tax
• Tax commencement date
Effective for stays from April 1, 2026.
*Even if you made a reservation before April 1, 2026, the accommodation tax will be levied on stays from April 1 onwards.

• Accommodation tax rate
A tax will be levied per person, per night, according to the following accommodation rates.

Accommodation fee (per person per night)	Tax amount	Accommodation tax
Accommodation fee (per person per night)	Tax amount	Hokkaido	Sapporo City
Less than 20,000 yen	300 yen	100 yen	200 yen
Over 20,000 yen and under 50,000 yen	400 yen	200 yen	200 yen
Over 50,000 yen	1,000 yen	500 yen	500 yen

■Tax on bathing
150 yen per person per night

Others
The accommodation tax and bath tax are to be paid separately from the room charge at the hotel.
The tax may be exempted for school events such as school excursions if certain requirements are met.

For details, please refer to the websites of Hokkaido and Sapporo City.
Hokkaido homepage
City of Sapporo website

event 2026.02.19

A live violin and piano concert will be held on Friday, March 13th.

SORA Special Live Music ~Violin and Piano Concert~

This will be the first time that the hotel will host a live music concert.
This is a special moment where you can enjoy the delicate and gorgeous harmony of the violin and piano together with the night view.

The performers will be the ensemble group Sora.
We will be presenting a heartwarming performance by violinist Rie Tajima and pianist Tomoko Maeda.

Each performance is scheduled to last approximately 30 minutes, so please enjoy the music while enjoying some food and drinks.

■Schedule
Friday, March 13, 2026

■Time and Venue
From 8:00 PM
26F Hokkaido Bar & Bar Moonlight (One order only)

From 20:45
26th floor spa lounge

■ Cast
Performed by: Ensemble Group Sogaku (Sora)
Violin (Vn.): Rie Tajima
Piano (Pf.): Tomoko Maeda

■Price
Free admission

We welcome guests staying at the hotel as well as those using the bar and lounge.

notice 2025.11.20

[Warning] Information regarding some overseas booking sites (agoda, Expedia, Booking.com, etc.)

The following cases have occurred when making reservations through overseas booking sites.
For accommodation reservations made through certain overseas travel booking sites (such as agoda, Expedia, Booking.com, etc., hereinafter referred to as "eligible overseas booking sites"), the hotel may offer available rooms to other travel booking sites (hereinafter referred to as "affiliated booking sites") for sale to customers in accordance with a contract with the affiliated booking sites.

In such cases, the hotel may have difficulty confirming or determining your reservation due to the following reasons:
・Reservation information is not sent to the hotel from the overseas booking site, or is sent later than the customer's arrival at the hotel, making it impossible for the hotel to confirm the reservation.
- There is a discrepancy between the reservation completion email sent to the customer and the reservation information notified to the hotel (room type, reservation number, etc.).
- Sometimes they are sold at prices significantly higher than the hotel's set accommodation fee.

For these reasons, if we are unable to confirm your reservation upon your arrival, it may take some time to confirm your stay or we may have to refuse your reservation.

Additionally, when checking reservations on "eligible overseas booking sites," please note the following:
For reservations made through eligible overseas booking sites, due to procedural reasons, we are unable to confirm, change or cancel any reservations (including prepayment by credit card) even if you contact the hotel directly.
To confirm, change, or cancel your reservation, please contact the overseas booking site where you made your reservation.

We apologize for any inconvenience this may cause, and we appreciate your understanding.

notice 2025.08.04

Information about room cleaning during your stay

As part of our SDGs initiatives, our hotel will clean guest rooms for consecutive nights as follows:
For stays of 3 nights or more, rooms will be cleaned every 2 days.

■ Room cleaning schedule

・We will not enter your room except on cleaning days.
・On days when cleaning is not performed, towels, garbage bags, and toothbrushes will be hung on the door handles of guest rooms.
- Please feel free to take razors and other amenities from the amenity bar on the 1st floor.

Our hotel will continue to work to contribute to the realization of a sustainable society.
We appreciate your understanding and cooperation.

notice 2025.03.17

Our hotel was featured in an in-depth interview on TV Tokyo's "Nikkei Special: Gaia no Yoake."

On Friday, March 21st, our hotel was featured in an in-depth interview on TV Tokyo's "Nikkei Special: Gaia no Yoake" in the segment "Business Hotel Wars 2: Assassins from Another Industry."

■ Broadcast Schedule
Date and time: Friday, March 21st, 10pm
Program name: Nikkei Special Gaia's Dawn

notice 2025.01.16